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Published October 22, 2019 by Pablo Rivera

Malco Rent a Car Honesty Policy

Honesty Policy at Malco Rent a Car

Many people distrust car rental companies—and not without reason. However, at Malco Rent a Car, since our founding in 2005, we have committed to offering a transparent and honest rental experience.

Our repeat rental rate speaks for itself: 60% of our customers have rented with us more than once.

What Does Our Honesty Policy Mean?

  • No hidden fees: The price you see is the final price. There are no surprise charges, extra insurance costs, or unexpected taxes.
  • No extra charge for fuel: We deliver the vehicle with a full tank and expect it to be returned the same way, with no penalties or additional fees.
  • Pay only for the days you use: If you return the car earlier than scheduled, you will only be charged for the days used at the applicable rate.
  • Adjustable mileage rate: If you need to travel extra miles, we can adjust the rate to suit your needs without any surprise fees.
  • Comprehensive insurance included: All vehicles come with full coverage. For vacation rentals, there is no deductible; for personal or business use, a deductible between €300 and €400 applies, which can be waived for a small fee.
  • Free modifications and cancellations: If your plans change, you can modify or cancel your reservation at no extra cost.
  • No charges for damages you did not cause: We thoroughly inspect each vehicle before and after rental and have special conditions for “courtesy damages.”

Our Customers’ Feedback Speaks for Itself

Thanks to our commitment, we have been awarded by Rentalcars.com and we have excellent reviews on our website as well as on Google.